Privacy Policy

This Privacy Policy explains how 8ROX collects, uses, stores and shares personal information when you use the 8ROX website and services.

For questions about this Privacy Policy or your personal information, contact support@8rox.com.

Depending on how you use 8ROX, we may collect information including your name; email address and other contact information you provide; confirmation that you meet applicable age requirements; information you submit when requesting a poker game or event; requested game dates, times and frequency; proposed player numbers, game format, buy-in and prize information; venue or general location information where applicable; information you provide when contacting 8ROX; marketing preferences; information relating to rewards or promotions where applicable; and technical information concerning use of the website.

We aim only to collect information reasonably necessary for the relevant purpose.

When you use Create a Game, 8ROX may collect information necessary to review and process your request. This may include your contact details together with information about the proposed game, event, dates, times, player numbers, format and venue where applicable.

Where the requested online game is to be provided by a participating poker operator, 8ROX may share information reasonably necessary to process the request with that operator. We will not share more personal information than is reasonably necessary for that purpose.

The poker operator will process information it receives in accordance with its own privacy policy and regulatory obligations.

8ROX provides location-based features such as Find Games Near Me to help users identify nearby poker games, venues and events.

If you choose to use this feature, your browser or device may ask for permission to access your location.

Your location is used temporarily within the browser to calculate and display nearby games.

8ROX does not store your location in its database or retain it as part of your user information.

You can refuse, withdraw or change location permission at any time through your browser or device settings.

8ROX may provide users with the opportunity to receive information about poker events, 8ROX services, promotions, freerolls and other relevant offers.

Where consent is required for electronic marketing, 8ROX will ask for it separately and will not use pre-ticked consent boxes.

You can withdraw your marketing consent or opt out of marketing emails at any time by using the unsubscribe facility provided in the communication or by contacting support@8rox.com.

Opting out of marketing does not prevent 8ROX from sending necessary non-marketing communications about a service you have requested.

8ROX may use an email-service provider, such as Brevo, to manage and deliver communications and maintain unsubscribe records.

8ROX may provide links or QR codes to third-party licensed poker operators.

Where you follow an affiliate link, information may be used by the relevant operator and its affiliate-tracking systems to determine whether a registration or other qualifying activity originated from 8ROX.

Once you access a third-party operator’s website or service, that operator processes your personal information under its own privacy policy.

8ROX does not control the personal information you subsequently provide directly to an independent poker operator.

Depending on the circumstances, 8ROX may use personal information to provide services requested by users; review and process Create a Game requests; communicate with users about their requests; provide location-based poker searches; administer promotions and rewards; operate, secure and improve the website; prevent fraud, misuse and unlawful activity; respond to questions and complaints; comply with legal and regulatory obligations; and send marketing where permitted.

Under UK data-protection law, 8ROX must have a lawful basis for processing personal information.

Depending on the activity, these may include contract or steps requested before entering a contract, where processing is necessary to provide or arrange a service you have requested; legitimate interests, where reasonably necessary to operate, secure and improve 8ROX, prevent misuse, respond to users and manage the business, provided those interests are not overridden by your rights and interests; consent, including where we rely upon your consent for particular electronic marketing or optional features; and legal obligation, where information must be processed to comply with an applicable legal requirement.

Where processing relies on consent, you may withdraw that consent at any time.

Where necessary and appropriate, personal information may be shared with participating poker operators where required to process a service or game request; website hosting and technical-service providers; email and communications providers; analytics or security providers; professional advisers where necessary; regulators, courts, law-enforcement bodies or other authorities where legally required; and other service providers acting on behalf of 8ROX.

Service providers acting on behalf of 8ROX will only be permitted to use personal information for the purposes for which they have been engaged, subject to applicable contractual and legal requirements.

8ROX does not sell users’ personal information.

Some technology or service providers used by 8ROX may process information outside the United Kingdom.

Where personal information is transferred internationally, 8ROX will seek to ensure that an appropriate lawful transfer mechanism or safeguard is in place where required by UK data-protection law.

8ROX will not keep personal information for longer than reasonably necessary for the purpose for which it was collected.

Retention periods may vary depending on the type of information, the service involved, legal or regulatory requirements, dispute or fraud-prevention needs and whether an ongoing relationship exists with the user.

Marketing suppression information may need to be retained so that 8ROX can remember that a person has opted out and avoid sending unwanted marketing in the future.

Information that is no longer required will be deleted, anonymised or otherwise securely disposed of where appropriate.

8ROX will take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No internet-based service can guarantee absolute security, but 8ROX will take reasonable steps appropriate to the nature of the information it processes.

Depending on the circumstances and applicable law, you may have rights including the right to request access to personal information held about you; ask for inaccurate information to be corrected; request deletion of information in certain circumstances; request restriction of processing in certain circumstances; object to certain uses of your information; receive certain information in a portable format; and withdraw consent where processing relies upon consent.

You have the right to object to the use of your personal information for direct marketing at any time.

Requests can be sent to support@8rox.com. We may need to verify your identity before fulfilling certain requests.

If you have concerns about how 8ROX uses your personal information, please contact support@8rox.com.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.

8ROX contains links to independent third-party websites, including poker operators and venues.

This Privacy Policy applies to information processed by 8ROX. It does not govern how independent third parties process information.

Users should review the privacy policy of the relevant third party before providing personal information to it.

8ROX may use cookies and similar technologies for essential website operation, preferences, analytics and, where applicable, affiliate tracking.

Further information about the cookies and similar technologies used by 8ROX will be provided through the 8ROX Cookie Policy and/or cookie controls.

Where consent is legally required for a non-essential cookie or similar technology, 8ROX will seek that consent before using it.

8ROX’s gambling-related services and promotions are intended for persons aged 18 or over.

8ROX does not knowingly seek to use its gambling-related services to collect information from children for the purpose of enabling gambling participation.

If 8ROX becomes aware that information has been collected in circumstances where it should not have been, reasonable steps will be taken to address the situation.

8ROX may update this Privacy Policy to reflect changes to its services, technology, legal requirements or data-processing practices.

The latest version will be published on the 8ROX website with its updated date.

Where a material change significantly affects users, 8ROX will take reasonable steps to bring it to their attention where appropriate.